Box Shop FAQs

Box Shop FAQs

Here are some typical storage related questions we get asked. If you can't find the answer here then we can help you over the phone, web or in person so just call, contact us or pop in.


Ordering

Can I pay in cash?

We accept cash payments, provided that you come in and collect your purchase directly.

How do I contact you if I need to?

Our friendly team is always on hand if you need help with collections, deliveries, need any advice or just have any questions that you would like to discuss. Simply call us on 0800 027 2668 or use our handy contact form.

How do I buy packing materials?

You can now order packing materials online! Our Box Shop provides a wide range of products which you may need.

I ordered too many boxes, can I return the extras?

Sorry, unfortunately boxes can't be returned after purchase.

I’m not sure how many boxes will I need. Help!

It doesn’t matter at all! Whenever you are packing or relocating, just call 0800 027 2668 or contact us. Cube is on hand during our opening hours to give expert advice and help when you need us.

Packing Materials

Are your packing materials durable?

We do supply durable packing materials that provide adequate protection for your goods under normal circumstances. However, it still depends on how appropriately you pack them. Please call  0800 027 2668  or contact us if you need any packing advice.

Can I come to your office to collect my purchase directly?

Sure! You can collect your purchase at Cube's Uckfield office. Click here to view our location.

Please note that it is best to call us on 0800 027 2668 before you come.

Currently I am not a Cube customer, can I use your Box Shop?

Of course! Please enjoy!

Do you have wardrobe boxes?

Yes. Please browse Box Shop to learn more.

Support

Would you arrange delivery?

Sure! Please also note that the delivery will cost an additional service fee.

In addition, you can pick up directly from our Uckfield office. Click here to learn about our location.

Why choose Cube’s wardrobe boxes?

Some expensive apparel can become misshaped or damaged if not stored in the right way.
Cube’s wardrobe boxes are designed for hanging clothes neatly before warehousing. Please browse our Box Shop to learn more.

How do I contact you if I need to?

Our friendly team is always on hand if you need help with collections, deliveries, need any advice or just have any questions that you would like to discuss. Simply call us on 0800 027 2668 or use our handy contact form.

Do you offer a packing service?

If you need a hand with packing your boxes, please speak to a member of our team or contact us to discuss your requirements in more detail.

Can I pay in cash?

We accept cash payments, provided that you come in and collect your purchase directly.

Can I borrow packing materials, such as tape?

Sorry no, please purchase supplies online or bring your own before packing your items.