Business Storage FAQs

FAQs - Business Storage

All you need to know about Business Storage

Here are some typical storage related questions we often get asked. If you can't find the answer here then we can help you over the phone or web or in person so just call, contact us or pop in.


General

How will I be billed?

We run a first of the month billing cycle. For the first calendar month of your storage, you will be charged from the day that your packed boxes have been securely stored to the end of that month, and then on the first day of each subsequent calendar month. You will be liable for full month storage charges irrespective of the date you wish to have your items delivered and your storage terminated.

Is there a minimum storage period?

No minimum, but we do operate a monthly billing cycle so you will be billed for a minimum of a month’s storage.

Will I need to pay a deposit for my storage unit with Cube Self Storage?

There is a refundable deposit, which is equal to one month’s rent.  When you leave Cube Self Storage, providing you have given us two weeks written notice and that you leave your room in the same condition as when you started your rental period, your deposit will be returned to you.

How do I contact you if I need to?

Our friendly team is always on hand if you need help with collections, deliveries, need any advice or just have any questions that you would like to discuss. Simply call us on 0800 027 2668 or use our handy contact form.

Packing

Do you have a removals or van service?

We can recommend an excellent removals service or can provide a collection service upon request.

Do you offer a packing service?

If you need a hand with packing your boxes, please speak to a member of our team or contact us to discuss your requirements in more detail.

Do you sell packing materials?

Yes, we sell the full range of packing materials including boxes, tape and bubble wrap - you can see our full range in our online box shop.

Warehouse

How secure is your warehouse?

Our warehouse has 24 hour monitoring, fire alarms and smoke detectors. Your items could not be under safer care. We can also offer specialist climate controlled storage for items such as wine that require extra precaution when they are stored.

Do you have any moving equipment available to help me move my items into my storage space?

Yes we offer trolleys and pallets and a variety of moving equipment.